In its 15th year of operation, Alaskan-owned company Juneau Tours and Whale Watch weighs in as the largest independent tour provider in Southeast Alaska. But don’t let that title mislead you, this family operation is all about the customer experience. From sales agents and dock representatives to bus drivers/ guides, naturalists/deck hands and boat captains, Juneau Tours and Whale Watch treats everyone like well-loved family.
#1 on Trip Advisor
Back in 1998, Sky Bonnell relocated from Hawaii to fish commercially and drive a cab in the off-season. Even back then—before everyone owned a cell phone—Juneau greeted a large number of visitors. The growing demand soon warranted the need for a larger vehicle so Sky bought a bus in 2002. Flash forward to 2017, Sky’s little company that started with a cab is now in two locations (Juneau and Skagway), offers more than eight different tours and serves close to 90,000 guests every summer. Managed by his sister, Serene Hutchinson, Juneau Tours and Whale Watch employs 60+ employees (more than half call Alaska their home) and has a whopping 70% employee retention rate!
Along with being #1 on Trip Advisor, a proud member of the Whale Sense project, Juneau Tours and Whale Watch is 100% committed to its recycling program (all tours, all the time) and a big supporter of sustainable and responsible tourism.
One of the world’s premier whale watching destinations, Juneau is located along Southeast Alaska’s Inside Passage. It’s also home to the owners and operators of Juneau Tours and Whale Watch. This family business believes in partnering with year-round residents and giving back to the community. From donating tours to local schools and non-profits, to bartering services for fresh crab, the sibling duo believes in keeping business in Alaska and collaborating with other Alaskan companies. Case in point, the newest addition to the fleet—the Atlin—was built to order in Homer by Bay Welding and designed by Coastwise Corporations. Juneau Tours and Whale Watch is grateful to be able to share the wonders of Southeast Alaska – by land and sea – with visitors and locals alike.